5 Website Mistakes That Could Be Costing You Customers
Running a business is hard work, your website should be helping, not holding you back. But if it’s outdated, slow or confusing, it could be turning customers away without you even realising.
1. It’s Not Mobile Friendly
Most people browse on their phones. If your website isn’t easy to use on a small screen, they’ll leave fast.
- Make sure your site adjusts properly on mobiles and tablets.
- Test it on different devices, not just your own.
2. It Loads Too Slowly
People won’t wait. If your site takes more than a few seconds to load, you’re losing visitors before they even see your homepage.
3. It’s Not Clear What You Do
If someone lands on your website and can’t figure out what you offer, they’ll move on.
- Use plain language
- Show what you do, who you help and how to get started, right on the homepage
4. There’s No Call to Action
You need to guide people, tell them what to do next. Book a call? Request a quote? Make it obvious.
- Add clear buttons and links
- Keep the wording simple: “Let’s Talk”, “Get a Quote”, “Book Now”
5. It’s Not Being Updated
An out of date website gives the wrong impression, like a shop with a dusty window.
- Update your content regularly
- Make sure contact details, prices and services are current
- Consider adding a blog (like this!) to keep it fresh
Final Thoughts
Your website doesn’t have to be fancy, it just needs to work. Fixing these simple issues can make a big difference.
Want something simple, affordable and easy to update? That’s what I do. Let’s have a quick chat →
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